Refund policy

Return & Refund Policy

At Detailed.IQ, we want you to love your purchase.

We offer a 30-day money-back guarantee from the date your order is delivered.

Returns

To be eligible for a return:

  • Item must be unused or lightly used
  • Must be in original packaging
  • Proof of purchase required

Refunds

Once we receive and inspect your return, we will notify you of approval.

  • Approved refunds are processed within 5–10 business days
  • Refunds are issued to your original payment method

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or damaged

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 48 hours at Detailed.iq@gmail.com with photos, and we’ll make it right.